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Privacy Policy

Thank you for your interest in being a member of the India’s biggest online learning marketplace. BioGrademy values your privacy and wants you to know how we gather, use, and share information about you. This Privacy Policy details your rights to view, update, and limit our use of your data, as well as our data gathering procedures.

This Privacy Policy applies when you browse or use the BioGrademy websites, smartphone apps, APIs, or connected services unless we link to a separate policy or specify otherwise. It also applies to potential commercial and corporate customers who are interested in our services.

You accept the terms of this Privacy Policy by using the Services. If you do not agree to this Privacy Policy or any other contract governing your use of the Services, you should not use them.

  1. What Kind of Information Do We Get?

We gather information directly from you, such as details you enter, data on your content consumption, and info from third-party platforms you link with BioGrademy. We also gather data about your device and which areas of our Services you engage with or spend time with automatically.

Based on how you utilize the Services, we may gather different types of data from or about you. Here are some examples of the data we collect to help you better comprehend it.

a) When you sign up for an account and use the Services, including through a third-party platform, we gather any data you supply directly, such as Account Data- You must create a user account to utilize certain services (such as accessing content).

b) We gather and store the info you give, such as your username and password, contact information, profession, skill interests, gender, race, nationality, govt ID details, verification image, age, date of birth, and account details, when you create or update your account, and allocate you a unique identifying number.

c) You can also give profile data such as a photo, title, description, language, website link, social network profiles, country, or other details. Others will be able to see your profile information.

Shared Content– Certain features of the Services allow you to connect with other users or openly share content, such as writing reviews of content, asking or responding to questions, sending messages to students or instructors, or uploading images or other work. Based on where the content is posted, other people may be able to see it.

Educational Data Content– When you access educational materials, we collect information such as the courses, coursework, labs, workspaces, and tests you’ve begun and completed. Purchases and credits for content; subscriptions; completion certificates; your interactions with instructors, teaching assistants, and other students; and essays, responses to questions, and other materials submitted to complete the course and other requirements.

We gather certain data about your transaction (such as your name and ZIP code) as necessary to finalize your order if you make purchases. Certain payment and billing data, such as your name, credit card details, billing address, and ZIP code, must be provided directly to our payment service providers.

To enable payments we may additionally get limited details from payment service providers, such as the fact that you have a new card and the last four numbers of that card. BioGrademy does not collect or keep sensitive cardholder info such as full credit card numbers or card authentication data for security reasons.

Instructor Payment Data– If you’re an instructor, you can receive money by linking your PayPal, Payoneer, or another payment account to the Services. We collect and utilize certain info when you link a payment account, such as cardholder email address, account ID, physical address, or other data required for us to transfer payments to your account.

We may gather ACH or wire information to transmit payments to your account in some cases. We also engage with reputable third parties who gather tax information as required by law to comply with applicable legislation. 

 Information from your Other Services’ Accounts

If your social media or other online profiles are linked to your BioGrademy account, we may be able to acquire certain information from them. If you use BioGrademy through Facebook or another third-party platform or service, we will request permission to access some information from that account.

 Promotional Activities

We may contact you via the Services or a third-party platform to invite you to conduct a survey or participate in a promotion (such as a contest, sweepstakes, or challenge). If you choose to join, we will collect and retain the information you supply, such as your name, email address, postal address, date of birth, and contact information.

The information gathered will be used to run the promotion or survey, including informing winners and awarding prizes.

  1. How We Collect Information About You?

To collect the information given above, we employ techniques such as cookies, web beacons, and other tracking technologies. You can choose to opt out of data collecting using some of these programs. 

Why Do We Use Data Collection Tools

For the goals indicated, BioGrademy employs the following sorts of data collection tools:

These Data Collection Tools are fundamentally necessary to allow you to access the site, offer basic features (such as logging in or accessing content), secure the site, guard against fake logins, and detect and prevent abuse or illegal use of your account.’

These Data Collection Tools aid in the measurement and improvement of the Services by giving information such as usage and performance data, visit counts, traffic sources, and the location where an application was downloaded. These tools can assist us in evaluating different BioGrademy versions to identify which features or content people like, as well as determining which email messages are opened.

To help deliver tailored advertising, we may provide these service providers with a hashed, anonymized version of your email address (in a non-human-readable form) and content that you share publicly on the Services. Social Media: These Data Collection Tools enable social media functionality, like sharing content with friends and networks. These cookies may track a user or device across other sites and build a profile of user interests for targeted advertising purposes.

You may change your internet browser to notify you when cookies are being placed on your computer, restrict the types of cookies you accept, or reject all cookies. If you do, you might not be able to use some or all of the Services’ features, and your experience might be different or less functional as a result.

  1. What do We do With Your Information?

We use your data to deliver our Services, interact with you, troubleshoot difficulties, protect against fraud and abuse, enhance and update our Services, analyze how people use our Services, offer tailored advertising, and as needed by law or for safety and integrity of our Services.

We utilize the information we gather about you when you use the Services to:

a) Offer and manage the Services, including facilitating educational content participation, issuing completion certificates, displaying personalized material, and facilitating communication with other users.

b) Payments to instructors and other third parties are processed.

c) Process your requests for instructional content, goods, specific services, information, or features, as well as your orders.

To communicate with you about your account, we’ll use the following methods:

    • Answer your queries and address your problems.
    • Messages from professors, students, and teaching assistants, as well as administrative messages and data, will be sent to you.
    • Changes to our Service and updates to our agreements will be sent to you via email.
    • Providing updates and other relevant communications to your wireless device via push notifications (which you can adjust from the mobile app’s “options” or “settings” page).
    • Maintain control of your account and choices
    • Facilitate technical functionality of the Services, such as diagnosing and resolving difficulties, safeguarding the Services, and preventing fraudulent activities.
    • Learn more about yourself by linking your data with third-party data sources and/or analyzing the information with the help of analytics service providers.
    • Identify users who are unique across devices.
    • Customize ads for different devices.
    • Develop innovative goods, services, and features that improve our services.
    • Analyze traffic and trends, keep track of purchases, and keep track of usage data.
    • Promote the Services through third-party websites and apps.
  1. With Whom We Share Your Information?

Instructors, other learners, companies that perform services for us, BioGrademy licensees, our business associates, analytics and data enrichment providers, your social media providers, companies that help us run advertisements and surveys, and ad networks that help us promote our Services all have access to certain information about you.

We may also share your information if it’s necessary for security, legal compliance, or a company reorganization. Finally, if the information is aggregated or de-identified, or if we have your approval, we can distribute it in other ways.

Under the following conditions, or as otherwise specified in this Privacy Policy, we may disclose your data with other parties:

With Your Instructors- We share data we have about you (excluding your email address) with instructors or teaching staff for educational materials you access or for which you request information so they can upgrade it for you and other learners.

Your city, nationality, browser language, operating system, device settings, the site that sent you to BioGrademy, and your BioGrademy activities are all examples of data that could be collected. We may also share additional information about you (such as your age or gender) if we collect it. Your email address will not be shared with instructors or teaching assistants.

Interacting with other students and professors- Your shared content and profile data may be publicly available, including other students and teachers, based on your choices. Your information (including your identity) may be publicly available if you pose a query to an instructor or teaching assistant.

To Activate Social Media Features- Some social media features in the Services (such as the Facebook Like button) may enable a third-party social media provider to gather information such as your IP address and the site of the Services you’re on, as well as set a cookie to activate the feature. The privacy policies of third-party companies govern your interactions with these features.

  1. Security

Depending on the type and sensitivity of the information being held, we employ suitable security measures. Unwanted access is always a concern with any internet-enabled system, so it’s essential to safeguard your password and notify us if you detect any unauthorized access to your account.

Udemy takes reasonable security precautions to protect the data that we collect and keep from unauthorized access, modification, disclosure, or destruction. These measurements differ depending on the data’s kind and sensitivity.

If you feel your password or account has been hacked, you should reset it immediately and contact our Support Team with any issues.

  1. Your Legal Rights

You have specific rights when it comes to the use of your data, including the opportunity to opt out of commercial communications, cookies, and third-party data collecting. You can amend or delete your account from inside our Services, and you may also contact us if you have any individual data rights demands.

Your Data-Usage Options

You have the option of not providing certain data to us, but you may be unable to enjoy certain aspects of the Services if you do so.

You can opt-out of receiving promotional emails from us by utilizing the unsubscribe method included in the promotional communication or by adjusting your account’s email preferences.

Children’s Policy

We respect children’s privacy concerns and urge parents and guardians to participate actively in their children’s online activities. Individuals under the age of 18 who are of the legal age to consent to use online services in their jurisdiction may not create an account but may have a parent or guardian do so on their behalf and assist them in accessing acceptable content. Individuals under the age of permission to use online services are not permitted to use the Services.

Parents who feel BioGrademy has taken personal information from a kid under the age of 13 can contact [email protected] to request that it be deleted.

  1. Updates and Contact Information

We’ll tell users by email, in-product notification, or another means required by law if we make a major change to this policy. Changes take effect the day they are published. If you have any questions, complaints, or conflicts, please contact us by email.

Privacy Policy Updates

This Privacy Policy may be updated from time to time. If we make any significant changes to it, we will inform you via email, a notice on the Services, or as otherwise required by law. An overview of the major modifications will also be included. Updates will take effect on the day they are posted unless otherwise noted.

If you choose to use the Services after the notice period of such change, your access and/or use will be regarded as an acceptance of (and commitment to follow and be bound by) the updated Privacy Policy, to the extent permitted by applicable law. All prior Privacy Policies are superseded by the new Privacy Policy

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Reg. Office: BioNovura Labs LLP
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R Z – F – 33 – Kh No 594, Sadh Nagar,
South West Delhi, New Delhi, India,
Pin Code: 110045
Contact: +91-9110586147
Email: [email protected]

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